FAQ’S

Q1. All I know is that I have RFID keys. Is that enough information to process my key order?
Not all RFID key types will work for your locks which is why we will need to confirm the details before we quote and print your order.
You can look on the outside of the box of your current keys, a previous invoice, or contact your lock installer to get the information you need.
From there we can send out tester keys to be sure they will open your doors. We work with all the main lock systems, but there certainly are some small,

Q2. I am thinking about switching from magnetic to RFID locks. Do you install them?
No, we don’t do installations but we can introduce you to our preferred lock vendor who offers a good combination of technology, price, service, and experience.
In the meantime, if you need more magnetic keys, you can learn more about our magnetic key options here.
inexpensive ones we need more information for.

Q3. Do you offer RFID key fobs or RFID wristbands for guests and staff?
We do! The memory size of the fob will vary depending on who will be using it. Speak with one of our account managers to be sure you get exactly what you are
looking for. Like the key cards, we need to know the lock system to get you the right product.

Q4. Why is there a difference in price between RFID keys?
It is typically a combination of reasons: the demand for that type of RFID key – the more demand, the lower the price, similarly supply – if a vendor reduces the
supply by using a technology that is not easily available, and the quantity of keys that are being ordered. For some of the higher cost technologies, we stock
generic or blank versions, so hotels of all sizes and budgets have some less expensive options for higher cost items.

Q5. What is your standard lead time for RFID Hotel Keys? What if I am running low and can’t wait that long?
Our standard lead time is 3 weeks from the time the final production proof is completed and confirmed, plus 3-5 business days for ground shipping.
If you are tight on time, you can order our “Hot Off the Press” RFID keys to hold you over by clicking here. They typically ship the same day or next day.