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Are your labels self-adhesive?" "Are your labels sticky?" "Are your labels peel and stick?"
All of our products referred to as a "sticker" have an adhesive back. All adhesive stickers have permanent adhesive except for the products referred to as "removable" labels. Removable stickers have a removable adhesive allowing you to remove the label and reposition it as needed. All products referred to as "hang tags" are non-adhesive.
Are your custom printed Glossy Paper Stickers waterproof? Will they stand up in the dishwasher, shower or hot water?
Glossy Paper - A paper label, not water resistant, available in the select sizes, mostly used by our candle making customers who wish to add a country or prim look with their labeling.
Can you do custom printing with silver or gold metallic printing?
Yes, Our process include lettering that is metallic (foil). You can select the option of gold foil stamping or silver foil stamping in our the options.
Do you think these labels will stick to glass, plastic, wood, drywall, fabric, metal, paper, or baggies?
We have tested all of our label sheet materials with favorable results on a variety of surfaces. However, we always suggest ordering a few sheets first to do your own testing before placing orders for large quantities. You may order as little as one sheet of a size and material so that you may do your own testing.
If you are interested in custom printed labels, you may also obtain a custom printing sample to do your own testing.
Do you give a quality guarantee on your work?
Soprinting stands behind the quality of its products and services. If you are not satisfied with your purchase from us, simply contact Customer Service by email within 15 days from the date you receive it (or the date it was scheduled to arrive), and we will reprint part or all of your order. In some cases, we may refund the full price of the product(s) in question, excluding shipping, postage. 7daysprint is committed to customer satisfaction, and we do everything possible to ensure proper cutting, accurate color reproduction, and excellent printing quality. However, certain circumstances are beyond our control and are not covered by this guarantee. Please check the Term and Conditions page to note that we cannot be responsible for.
Can we split our order for 500 into 2 names of 250 cards?
Yes, we can split up into 250 cards for one design, 250 for another name. But Extra Split fee will be charged for the spliting order. You can contact us with Email us at info@boostprint.com.au and enquire direct with our bespoke printing expert. We will give you a quote there.
How do I know if my Order has been Dispatched yet?
It is very easy to find your order. To view the details and status of your order, you may log in anytime after placing your order. Listed below are four different status codes for our workflow.
-In prepress. We check file availability. If you did not meet artwork requirement, we ask you to revise file and send us by email.
--Ready to print. If your artwork is fine to print, our prepress department is preparing your job for print.
--Finish printing.
--Shipped.
When your order is dispatched, it will show as ‘shipped’ which is just after the dispatch process. The serial number of any post bag or con note is displayed in the details section. And you can require us to send the tracking number via email.
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